Comfort Advisor
Muskegon, MI
HVAC
HVAC
We are seeking a motivated and customer-focused professional to help homeowners and businesses make informed decisions about heating, ventilation, and air conditioning solutions. In this role, you will combine product knowledge, consultative sales skills, and a commitment to excellent service to guide customers toward options that best fit their comfort needs, energy goals, and budget.
What You Will Do
- Meet with customers to assess comfort concerns, system needs, and improvement opportunities.
- Conduct in-home or on-site consultations and present tailored HVAC solutions.
- Explain product features, system benefits, financing options, and service agreements in a clear, professional manner.
- Prepare accurate estimates, proposals, and recommendations based on customer requirements.
- Follow up with prospects in a timely manner to answer questions and support the decision-making process.
- Work closely with internal teams to ensure a smooth handoff from sale to installation or service.
- Maintain organized records of appointments, customer interactions, and sales activity.
- Stay current on HVAC products, technologies, efficiency standards, and industry best practices.
What We’re Looking For
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to listen carefully, identify needs, and recommend appropriate solutions.
- Professional presentation and the ability to build trust with a variety of customers.
- Basic understanding of HVAC systems, home comfort products, or a willingness to learn.
- Comfort using sales tools, CRM systems, and standard business software.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple appointments or priorities.
- Valid driver’s license and reliable transportation may be required.
Preferred Qualifications
- Previous experience in consultative sales, home services, or HVAC-related customer service.
- Knowledge of residential or light commercial heating and cooling systems.
- Experience presenting estimates, options, or service agreements to customers.
- Familiarity with energy efficiency, indoor air quality, or smart home comfort solutions.
What We Offer
- Competitive compensation structure with potential for performance-based earnings.
- Training and ongoing support to help you succeed in the role.
- Opportunities for professional growth and advancement.
- A collaborative environment focused on service, quality, and customer satisfaction.
Why Join Us
This is an excellent opportunity for someone who enjoys helping people, thrives in a relationship-driven environment, and wants to make a meaningful impact through trusted comfort solutions. If you are driven, adaptable, and passionate about delivering value to customers, we encourage you to apply.