Comfort Advisor

Muskegon, MI

We are seeking a motivated and customer-focused professional to help homeowners and businesses make informed decisions about heating, ventilation, and air conditioning solutions. In this role, you will combine product knowledge, consultative sales skills, and a commitment to excellent service to guide customers toward options that best fit their comfort needs, energy goals, and budget.

What You Will Do

  • Meet with customers to assess comfort concerns, system needs, and improvement opportunities.
  • Conduct in-home or on-site consultations and present tailored HVAC solutions.
  • Explain product features, system benefits, financing options, and service agreements in a clear, professional manner.
  • Prepare accurate estimates, proposals, and recommendations based on customer requirements.
  • Follow up with prospects in a timely manner to answer questions and support the decision-making process.
  • Work closely with internal teams to ensure a smooth handoff from sale to installation or service.
  • Maintain organized records of appointments, customer interactions, and sales activity.
  • Stay current on HVAC products, technologies, efficiency standards, and industry best practices.

What We’re Looking For

  • Strong interpersonal and communication skills with a customer-first mindset.
  • Ability to listen carefully, identify needs, and recommend appropriate solutions.
  • Professional presentation and the ability to build trust with a variety of customers.
  • Basic understanding of HVAC systems, home comfort products, or a willingness to learn.
  • Comfort using sales tools, CRM systems, and standard business software.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage multiple appointments or priorities.
  • Valid driver’s license and reliable transportation may be required.

Preferred Qualifications

  • Previous experience in consultative sales, home services, or HVAC-related customer service.
  • Knowledge of residential or light commercial heating and cooling systems.
  • Experience presenting estimates, options, or service agreements to customers.
  • Familiarity with energy efficiency, indoor air quality, or smart home comfort solutions.

What We Offer

  • Competitive compensation structure with potential for performance-based earnings.
  • Training and ongoing support to help you succeed in the role.
  • Opportunities for professional growth and advancement.
  • A collaborative environment focused on service, quality, and customer satisfaction.

Why Join Us

This is an excellent opportunity for someone who enjoys helping people, thrives in a relationship-driven environment, and wants to make a meaningful impact through trusted comfort solutions. If you are driven, adaptable, and passionate about delivering value to customers, we encourage you to apply.